Return policy

If you’re not totally satisfied with your order, please send an email to megan@caribougifts.ca and we will do our best to ensure customer satisfaction.

Items being returned must be new and unopened. We do not accept returns for food items.

For refunds or exchanges please note the shipping charges are non-refundable and a 15% restocking fee may apply.

Contacting us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may do so via the contact form or send an email to megan@caribougifts.ca

This document was last updated on August 24, 2020